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Mr Andre Roy commented, “This new system complements our monthly customer feedback survey and allows us to act immediately. We have noticed that a lot of times, customer dissatisfaction stems from misunderstandings that can be easily resolved on the spot. This system alerts us to this so that any service lapse is addressed before customers leave the service centres.
Happenings

Wearnes Introduces Unique Customer Feedback System

IN Wearnes Automotive, CORE, Wearnes CORE, Automotive

First automotive distributor to develop a propriety software programme for instant customer feedback; rolls out in seven markets



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